[GET] YITH Live Chat Premium v1.2.2 v1.2.2

Users are comforted by direct contact and, when this goes missing beca...

  1. xcoder
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    Users are comforted by direct contact and, when this goes missing because of the screen, they need to be reassured in another way.With YITH Live Chat, users can make their questions and solve their doubts immediately, erasing all those dead times of the search or the request for information and the real purchase of the product. It is just like being in a real store: with the chat, users will have a direct contact with the salesperson, establishing a trusting relation and persuading them to come back as there will always be someone for them, ready to listen and help.This is why YITH Live Chat is the best way to nullify the indecisions of your users and convince them to buy straight away.This plugin owes its effectiveness to the fact that it’s simple and easy to access: you will have the chance to decide where the chat is going to be displayed, assign specific roles to operators that will be able to talk to your customers thanks to a simple and clean instant messaging system which will help them keep a prompt communication with customers.Customers are going to be displayed a simple form that will direct them to the live chat as soon as they entered their personal data such as their email address, starting the communication with the operator right away.What if there’s no operator online? Customers will be able to use the form to send offline messages directly to your own email address, which will make them feel cared for and not abandoned to their own purchases.PREMIUM VERSION FEATURESAll features of the free versionFreedom to have all the conversations at the same time as you wantCustomization of the agent's profileUsers can send offline messages when the chat console is not available"Chat logs" section to control all the saved conversationsEach user can ask for the transcription of the conversation via emailEach copy of the conversations can be sent to one or more emails set in the option panelChat session evaluation of the user (good/bad)Advanced customization of the interfaceChat duration timerDeactivate the chat system when no operator is onlineCompatibility with YITH WooCommerce Multi Vendor: users can send messages to vendors with the chat available in the related vendor detail pageShow chat window on every page of your shop or only on some specific onesConfigure macros for your operators so that they can reduce answer time usign pre-set answersConnect the chat popup to a link when it opens